

SALON POLICY & ETIQUETTE
APPOINTMENTS
We are a appointment only Salon. We ask that you kindly arrive 10 minutes prior to your appointment to ensure you receive your full service. If you are late, an abbreviated service will be performed and you will be charged for the originally scheduled service. We recommend that you book your next appointment prior to leaving the salon so that we can be sure to accommodate your schedule. For those who arrive late, we will hold your appointment slot for 10 minutes, but cannot guarantee your reservation after that point.
ONLINE BOOKING
Feel free to book online which represents our availability in real time. If you have a specific time that is not available give us a call and we will put you on our waiting list.
CANCELLATIONS
Each appointment is reserved especially for you. A 24-hour notice is required for cancellations or rescheduling. Last minute cancellations or no-shows will be charged full service price.
Please be aware that if you are more than 10 minutes late for your appointment, we may not be able to provide the service for which you have been scheduled and a cancellation fee will apply.
PRODUCT RETURN POLICY
Hair products that have not been used may be exchanged for any other product or for in store product credit. We do not give cash back for returns.
CHILDREN
We ask you to consider the fact that sharp implements and a busy congested area combine to make any salon a dangerous environment. No matter how careful we are, accidents can and do happen. For the safety and consideration of other guest, we ask that children not be brought to our salon unless they are receiving services. The salon is appropriate for guests 5 years and older.
PAYMENT
We accept Cash only.
*Prices reflect the value of our products and services which are subject to change without notice.




